Good guidance begins with listening.
Medicare decisions are personal. Every person’s needs, doctors, prescriptions, and budget are different. A good advisor takes the time to explain choices clearly so you can move forward with confidence.
Placeholder portrait — to be replaced with an authorized photograph of Darlene Swaffar.
Darlene Swaffar, known to many as “The Medicare Lady”
Darlene Swaffar has built her reputation on patience, thoroughness, and warmth. Clients consistently describe her as someone who takes the time to listen, explains things in a way that makes sense, and never makes them feel rushed.
Rather than treating people like policy numbers, she focuses on understanding each person’s individual situation — their healthcare priorities, their preferred doctors, their prescriptions, and their budget — before discussing any options.
Many clients have returned to her for years and have recommended her to their friends, parents, and adult children. That long-term trust is the standard she works to earn with every conversation.
What you can expect
When you reach out to National Health Advisors, here’s how the experience is designed to feel.
In their words
“My insurance lady Darlene was fabulous! She explained everything about Medicare and helped me pick a supplement that was right for me!”
“Darlene Swaffar provides excellent, detailed, easy to understand information. She is most helpful with every question and guides you with ease.”
“Darlene made this the easiest transition into a new policy I’ve ever had. She is knowledgeable and extremely likable.”
Let’s start with a conversation.
There’s no pressure and no obligation. Just a chance to ask your questions and understand your options.
No pressure. Just a conversation about your questions and potential next steps.
