Medicare, made clearer. Guidance that feels personal.
Choosing Medicare coverage doesn’t have to feel overwhelming. Get thoughtful, one-on-one guidance from someone who takes the time to understand your needs, explain your options, and help you make an informed decision.
Clear answers. Personal attention. A relationship you can count on.
A complicated decision deserves a personal conversation.
Medicare comes with unfamiliar terms, different coverage options, and important details to consider. It’s easy to feel unsure about where to start.
Our approach is simple: listen first, explain clearly, and help you explore the options that make sense for your situation.
You’ll have the opportunity to ask questions, understand the differences, and make your decision with greater confidence.
Understand Your Options
Get straightforward explanations of the coverage options available to you.
Focus on Your Needs
Discuss your healthcare priorities, preferred doctors, prescriptions, and budget.
Move Forward With Confidence
Get guidance through the decision-making and enrollment process, with support appropriate to your needs.
Placeholder portrait — to be replaced with an authorized photograph of Darlene Swaffar.
A knowledgeable advisor. A real person in your corner.
Medicare is personal, and the guidance you receive should be, too.
Darlene Swaffar, affectionately known by many of her clients as “The Medicare Lady,” is recognized for her patient explanations, thorough approach, and genuine commitment to helping people understand their choices.
Clients describe feeling listened to, supported, and comfortable asking questions. Many have returned to her for years and have recommended her to their friends and family.
Her philosophy is simple: understand the person first, explain the options clearly, and help each client make an informed decision that reflects their individual needs.
The right place to start is with your needs.
Whether you’re approaching Medicare for the first time or reviewing the coverage you already have, we’ll help you understand the options relevant to your situation.
Medicare Advantage
Explore Medicare Advantage plan options, benefits, provider networks, and coverage details to understand how different plans compare.
Explore Medicare AdvantageMedicare Supplement Insurance
Learn how Medicare Supplement insurance works alongside Original Medicare and what to consider when comparing available options.
Explore Supplement CoveragePrescription Drug Coverage
Understand Medicare Part D options and compare relevant prescription coverage details, including formularies and pharmacy considerations.
Explore Prescription CoverageNew to Medicare
Approaching age 65 or becoming eligible for Medicare? Get help understanding enrollment periods, important decisions, and the steps ahead.
Start With the BasicsPlan availability, benefits, provider networks, and enrollment eligibility depend on your individual circumstances and service area. We’ll help you understand what applies to you.
Three simple steps toward greater clarity.
Start With a Conversation
Tell us what’s important to you, ask your questions, and share your concerns.
Explore Your Options
Review relevant coverage choices and understand the differences that matter to your situation.
Make an Informed Decision
Choose your next steps with a clearer understanding of your options and the details to consider.
The difference is how you’re treated.
Real feedback from people who wanted clear answers, thoughtful guidance, and someone they could trust.
“My insurance lady Darlene was fabulous! She explained everything about Medicare and helped me pick a supplement that was right for me!”
“Darlene Swaffar provides excellent, detailed, easy to understand information. She is most helpful with every question and guides you with ease.”
“Darlene made this the easiest transition into a new policy I’ve ever had. She is knowledgeable and extremely likable.”
“Darlene has been very knowledgeable and caring and most of all, extremely patient in helping my husband and I make the right choice.”
“Being new to Medicare this year, I was very overwhelmed ... Darlene was amazing!”
“The Medicare Lady Darlene is superb at what she does, being compassionate, reliable, very informative [and] makes you feel comfortable with the decision.”
Good guidance is worth passing along.
Many people discover their advisor through someone they trust. When Medicare questions arise for a parent, spouse, friend, or family member, having a knowledgeable person to talk to can make the process feel less overwhelming.
If someone you care about needs help understanding Medicare, we’re happy to start with a conversation.
Let’s make your next Medicare decision feel a little simpler.
Bring your questions. We’ll take the time to understand what’s important to you and help you explore your options.
No pressure. Just a conversation about your questions and potential next steps.
